At Your Service...

A Help Desk for Sales & Marketing 
72 percent of executives say sales professionals don’t spend enough time in the CRM because they don’t see value in it. They’re not wrong. Sales pros cite their CRM tool as their biggest source of frustration. In fact, many are turning to spreadsheets to manage CRM-related tasks, a backward-facing trend that threatens to exacerbate data decay.
Similar to a traditional help desk, we’re available via phone, email, on-site, instant messaging and even video conference to provide your sales and marketing teams with the support they need while maximizing their time and the quality of your data. Combined with well-defined requirements, a clear plan and our highly skilled team, our digital concierge solution make an impact quickly. Because we designed our digital concierge infrastructure on a help desk model we provide valuable metrics so you can gauge performance and return-on-investment objectively. Our digital concierge increases overall sales and marketing technology adoption based on less effort required by end user while ensuring data entry meets your specifications.

  • Available onsite, remote
  • We can create a custom @dispatchconcierge email address exclusive to your organization or you can create your own ex:concierge@yourcompany.com
  • Eliminate the “mundane” work
  • Impact accuracy and speed of data entry
  • Forward contact, company, prospect details: We do the rest
  • We enter directly into your CRM solution and/or send Outlook vCards to the requester
  • Users can forward details via:
    • Business cards (photo of card from their phone while at an event)
    • Scanned business cards
    • Scanned documents
    • Transpose CSV, Excel (and other formats)
    • Forward emails containing contact details (ex: email signature)
    • Direct calls to a dedicated “concierge desk”