Many articles have been written about the difficulties related to measuring sales and marketing performance and ultimately return-on-investment (ROI). This isn't the case when implementing a digital concierge. Our concierge model is similar to that of a help desk. Every concierge request is logged, categorized and tracked through final outcome. Our reporting is provided on an on-going basis giving you full visibility regarding effectiveness and value.
Below are samples of reports we produce regularly for our clients. Actual reports vary by client and can vary depending on your sales and marketing applications and your objectives. Combining concierge performance with digital marketing metrics and website metrics shows the correlation between clean data and your ultimate objective: engaging your clients and prospects.